Thank you Gianfranco. You surpassed my expectations once again. Thank you for the excellent service and support.

I’ve taken my Jaguar F-Type convertible to these folks since I bought it a few years ago. She’s basically a “Garage Queen” that I baby like a child (as long as my wallet will allow) so I’m very particular (and honestly interested in how things operate on the car) so I have a habit of questioning everything when she’s worked on. Recently had a weird tire issue (large screw/spike inside rear, hitting rear end when driving). Long story, but tires had to sourced (can’t buy off the rack that I could find), car had to be towed, it was a real time consuming pain/mess for me. Gave them a call, explained my issue(s). They sourced the tires (had them in 2 days) for basically the same price if I had spent days hunting for them and had them shipped on my own. Due to my misunderstanding, I even missed the appt to have them put on. Despite being busy, they still took my car in and had me back on the road the next day. These guys rock. They always do good work, explain what’s going on, and always answer my never ending, sometimes relentless questions with a smile, incredible patience, and not a hint of “please just get out of my face” :). A big thank you to Ray and the entire SS team for helping me out again and if you want great service on a vehicle they work on, these are the guys.

I have a 1967 Mercedes 250 SL that kept stalling at lights only after driving for some time. When I called Mercedes to schedule an appointment They said they no longer service that model/year (pretty disappointing), but did recommend Silver Star. I took it to Silver Star but was afraid they wouldn't be able to duplicate the problem because it only stalled/wouldn't start until cooled after it had been running for a long time at high speeds. I was able to explain my symptoms to the service team and through a number of test drives and calls to me to let me know what they were experiencing to see if I concurred (talk about customer service), they were were able to duplicate the problem and fix it plus another coil ignition problem that added another dimension to the cars acceleration and top-end speed. I can now drive the car without fear of stalling at the light - not a pleasant experience.I can't thank the Silver Star team enough for their professionalism and customer service and courtesy. They go the extra mile and then some. They have my highest recommendation for your service need.Bob Riera

They took good care of my aging BMW dreamboats. Even tracked down European parts suppliers. Kept me informed of progress all along. Quality workmanship.

I ABSOLUTELY understand how they have almost five stars. I brought in a 1990 350SDL with a turbo that wasn't building boost. I was told $250ish for diagnosis and that's perfectly fair... People should be paid for their expertise.Turned out to basically be what I thought it was, waste gate was stuck open and an easy fix.What I didn't realize was that that diagnosis fee also included a thorough inspection of my old Benz. And I now have a list of all the things that need my attention over the next few months.100% recommend

Great customer service..would recommend him to anyone. Every car me and my sons have took, he has fixed..chip is a very honest man and I'm thankful for what he does..

Excellent, Superb, Honest, Knowledgeable, Professional, Reliable…the very best for automotive services…that is why I have been going to Silver Star for over 10+ years. I feel so confident in knowing that I get the best services and prices from Silver Star. I always rely on Joseph and his team that are highly skilled, responsive, knowledgeable and professional. Just to know you can always count on Joseph and his team to be honest and trustworthy is worth everything and I greatly appreciate it more than I can say! My husband has been in the car business for over 45 years and he feels so confident in having our Mercedes serviced and checked at Silver Star for the very best price! Bravo and many thanks to Joseph and his team!!!

Excellent, Superb, Honest, Knowledgeable, Professional, Reliable...the very best for automotive services...that is why I have been going to Silver Star for...

Silver Star is attentive and thorough. We found them when others couldn't figure out how to fix AC in our mercedes. I wish they would work on my FORD FLEX!

This place was great- I can not say enough how wonderful the service was, how communicative they were, and how they worked with me to get all my car’s issues resolved to get my new car registered in time. Highly recommend!

I trust Silver Star Service Center with all the necessary auto repairs on my 2003 BMW 530i. Recently my engine overheated and a new water pump was...

I have never felt compelled to leave a positive review for any business before going to Silver Star Service Center. Very knowledgeable, honest, and friendly staff that goes above and beyond to take care of the customer. I will be coming back for all my future service needs!

Fantastic customer service, excellent communication, quick turnaround. Looking forward to using again...and the shuttle service!

Love this place. Honest and dependable service every time.

Very knowledgeable

5 stars for this service center!! We had a malfunctioning Xenon headlamp control unit on our 2011 BMW X3. Service Manager Joseph Hall went out of his way to get us in for diagnostics the next day. The malfunctioning part, which another service facility told us would take two weeks to acquire, was ordered and installed the very next day. We plan to have all future service on our X3 done at Silverstar, conveniently located in Edgewater!!

The service is the best

Excellent Service and great people to work with.

Today was my first time visiting and the group has certainly earned my trust. I went in to have a key programmed, which they did for a fair price. (I purchased the cut key and remote unit from esaabparts.com and asked another operation to program it---but they declined and seemed offended at the notion of programming a key which they had not ordered through their own shop.) When I made the same request of Silver Star, Joseph discussed with me the reasons to be careful about ordering keys and remote units online, and even went the extra mile to visit the site I was making the purchase from in order to ensure that I would be getting what I needed. Moving on...while on my way to the appointment, the Saab lost power suddenly and I had to do some special maneuvering to get it all the way to the shop. I explained the situation to Walt and he got right on it. It took a little while, but the shop diagnosed the problem -- limp home mode -- made the repair, and fully explained what that mode meant now, and what it might mean eventually. Walt and company also took the initiative to give the Saab a courtesy check-up -- tire pressure levels, fluids and such -- and to make some recommendations about upkeep moving forward. Ultimately, I walked away with a programmed key and the Saab running nicely. The final fee was reasonable and I believe that Silver Star is dedicated to provided excellent, honest service. They've won my confidence--and future business.

I have a 2003 330xi and had them replace my front passenger side CV boot in 2018. The metal clips that hold the boot in place and keep dirt and debris out came off a few time and I had to keep taking it back to get them to secure it. After a while it was a waste of time when they we not able to get it to stay. 3.5 years later the boot is already torn and needs to be replaced. I can tell its been like this for a while based on the amount of grease and dirt around when the boot is torn. Of course they only have a 1 year warranty on their parts and labor. For an expensive repair that is common on these cars I would expect a better part to last longer.UPDATE - Joseph reach out to me and offered me the opportunity to bring it in for them to check out the problem and replace the part under warranty. When I picked up the car he took his time talking to me about the issue showing me pictures he took of the part and why it could have happened. He even took his time reading my codes because my check engine light was on. They have won me back as a customer and I appreciate their service. I also appreciate the quick turnaround time. I dropped the vehicle off and it was ready a few hours later.

Good knowledgeable service. This place is invaluable to keep BMW’s and Mercedes on the road past the initial 3-4 years after purchase. This is where I’d take ANY used BMW/Merc for a pre-purchase inspection. These guys know where to look, what the problems areas are, and don’t try to run up a bill. Go to place.

TJ was knowledgeable, helpful and friendly.

My first experience with silver star has been a positive one. Joseph was knowledgeable and helpful when discussing past maintenance and future work on my vehicle. Will be my main mechanic from now on.

I have a 1990 Saab turbo. How do you find a place to competently work on it?How about a shop that only works on four brands with Saab being one of them.They put in many hours working on a steering problem but charged for about half of them.To boot, they then gave me their, first time customer, 10 percent discount without me asking for it.I'll go back.

Joseph and his team deserve 5+ stars all around. This place is so underrated for what they do. They have the best customer service I have ever experienced in any shop I have been to and they provide true value for the superior service every single time. They are pretty much a one stop shop for virtually all your car needs including getting your car registration and driver's license next door. I am picky about who works on my BMWs and Joseph and his team are always available to provide me with advice when I need it. His team takes care of both of my BMWs (one of which has high-end modifications and is of sentimental value to me) and provides the utmost care (plus washes the car after each service!). This team is knowledgeable, trustworthy, conscientious and also goes above and beyond to solve a problem. Whether you talk to Joseph, Walt or any team member, they are super helpful and nice. I would also deem this shop as female friendly. I never feel disrespected or "talked down to" because I'm a female who asks questions about her cars. I would not want to take my BMWs anywhere else in the Annapolis area. You will always get the best from Joseph and his team.

Silver Star is my trusted and reliable auto service shop in Annapolis. Their expertise in German cars translates into confidence they can solve any problem on my '03 BMW 530i (E39). Joseph and Walt provide courteous and respectful customer service and Silver Star mechanics do an expert job diagnosing and repairing problems. Importantly, they work expeditiously and offer great value vs. dealership or other repair shops. I heartily recommend Silver Star for your automotive repairs.

I was actually conducting business at the Tag of MD, Tag & Title place. They give prompt quality service, very friendly, and always have appointments. They also provide Tag and Title services for DC as well as MD! Take your business there because they are Grrreat!

No-frills service shop that performs solid work and fair estimates for most European makes, to include Mercedes. They also provide a level communication to earn your trust and businesses. I will return for future maintenance.

I have my Mercedes services by Silver Star but this time they went well beyond their normal stellar service! I was traveling South on I95 heading to Texas...

They have extremely good customer service. Always happy to help. They specialize in mercedes, bmw,jaguar,and saab.best shop in annapolis for these kinds of cars. Prices are decent too.

Walt and the crew at Silver Star have been taking care of our BMW X5 for a number of years now. Great service and you can't beat their pricing! Our car is always well taken care of. Highly recommend.

Joseph and his team knocked it out of the park. Many shops won’t even touch an older high mileage AMG. These guys are real Mercedes enthusiasts and it shows. The AMG 65 drives like new. Big shout out to the technician as well as who ever washed it because it looked great when we picked it up.

High Level of Expertise!! Honest!!! Excellent service & communication!!!

I must say not only was the service done right but the price was on point. This was my 1st experience with Silver Star but it won't be my last. Thanks Mr. Hall to you and your team

I will never ever go anywhere else!!!I’ve had 4 Mercedes and have been a customer for almost 20years and have moved out of state and tried other service centers that have failed miserably and silverstar came to my rescue each time with impeccable honesty and quality workmanship. Finding trustworthy car service (especially as a female) is rare and I hope Joseph trains his son to continue on with this exceptional family business 😊

Absolutely the best MVA service I have ever received!!! Very knowledgeable staff, friendly, and patient.

Silver Star really helped me out in a pinch when I drove my Mazda in with a low tire pressure warning. Without hesitation they took my car in, removed the screw, plugged the hole, all in less than an hour for an incredibly low price. Total professionals, clean office, lovely waiting room - I was even offered a beverage. I could not have been more impressed especially since I don't have the kind of car they specialize in. A great experience if you ever need service!

These folks are the epitome of professional, courteous knowledgeable experts. They helped me so much with tire replacement for my vehicle. I was a first time customer and they were so fantastic in every way possible. Made a challenging process stress free. I can't recommend them highly enough.

The folks at Silverstar are respectful, prompt, and knowledgeable. They got my 2007 E550 quickly back on the road after replacing the front air suspension and pump when the system called it quits. I will be going to them again the next time the Benz needs servicing.

This is probably the most reliable and customer oriented service business that Ive ever been too. I only bring my car here because I know I can trust that...

I first dealt with silver star service center after buying a used Mercedes from them and enjoying it for about 3 years. The car started leaking oil at the...

Walter helped me solve a problem the dealer gave me the run around on for over a year. When I showed up at SS and met Walter and discussed the problem it...

Finding a trustworthy and reliable mechanic is a task in itself. Silver Star was recommended by a friend, so I tried them out. I cant say enough about how I...